Are you looking for a fulfilling career where your skills can truly make a difference?

At Wairoa District Council, we pride ourselves on being more than just an employer—we're a dedicated community focused on enhancing the quality of life for our residents.

Why work with us:

You'll become a vital part of initiatives that directly benefit our local community. Our team value professional development and offer opportunities for advancement through out the council. We understand the importance of balance and offer flexible working arrangements to suit your lifestyle.

You'll enjoy:

• A competitive salary
• Access to health and wellness programs, professional development funding, and more.
• Work alongside experienced professionals who are eager to share their knowledge and mentor you.
• Engage in meaningful work that directly contributes to our community's well-being.

About the role:

As our Financial Support Officer - Rates, you will play a crucial role in our Finance and Corporate Support team, ensuring effective credit and debt collection while providing administrative support related to rates. This position is pivotal in maintaining our financial integrity and ensuring our community receives the services it deserves.

Your key responsibilities:

• Manage day-to-day arrears collection for rates and other council debts, ensuring timely and professional communication with customers.
• Process rate rebate applications, represent the Council at appointments, and manage documentation with precision.
• Oversee the direct debit database, promote uptake, and address customer inquiries.
• Collaborate with the finance team to ensure accurate processing of payments and support the production of financial reports.

What You'll Bring:

• A strong background in credit control (minimum 2 years) and customer service.
• Excellent attention to detail, numeracy, and database management skills.
• An understanding of local government rating systems is highly desirable.
• Exceptional communication skills, with the ability to handle challenging interactions with poise and professionalism.

If you're ready to take the next step in your career with Wairoa District Council, apply now! Join us in making a difference in our community while enjoying a rewarding and fulfilling work environment.