We're on the lookout for a dynamic, enthusiastic, and customer-focused individual to join our team as a Sales Customer Experience Agent at Alsco, the global service leader and market pioneer in New Zealand!

As a Sales Customer Experience Agent, you'll play a key role in nurturing and growing our existing customer relationships. You'll be working with and engaging with customers who already know and trust our services. Your focus will be on identifying new needs within their businesses, upselling relevant solutions, and expanding their accounts, all while maintaining top-tier service.

This role allows you to build on existing connections, reconnect with valued customers, and proactively uncover opportunities to offer personalized solutions over the phone or via email. If you thrive on fostering meaningful relationships and turning interest into long-term partnerships, we'd love to have you on board!

What's in it for you?

• Competitive hourly rate of $27.82, with additional earning potential through commissions
• Permanent, full-time - this role is Monday to Friday 8.00 am - 4.30 pm, giving you that perfect work-life balance you've been craving
• We provide a comprehensive training program to equip you with all the skills and knowledge you'll need to excel in this role
• Monthly Team Culture days, where you get to be a part of exciting internal and external events with your colleagues
• Major discounts on our consumable products!

So, what kind of person are we looking for?

• A true team player and people person with exceptional communication and interpersonal skills. While prior sales experience is an advantage, if you have experience in a contact centre environment or have dealt with customers over the phone, you'll have a head start
• If you have a strong ability to multi-task, you'll thrive in our fast-paced, target-driven environment
• If you love the excitement of sales and take pride in delivering excellent customer experience, this is the perfect fit for you
• You have a strong focus on teamwork and value a positive attitude, a strong work ethic, and the drive to succeed

Ready to take the leap and join our vibrant team in Kingsland, Auckland? With a contact centre like no other, our small team is highly motivated, resilient, and committed to achieving excellent results. We genuinely believe in our people and their potential to shine.

Multiple public transport options are just outside the door and there is limited onsite parking. If you're ready to kickstart your career in sales and customer experience with a company that values and invests in its employees, then don't hesitate.

Apply now with your current CV, and let's make some magic happen together at Alsco!

To be eligible for this role, you must be a New Zealand citizen or resident, and pass a Police check.