• Work with and for the community
• Supportive team environment
• Access to WDC staff benefits

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us?

Mō tēnei tūranga mahi | About this role

As a casual Customer Engagement Assistant, you'll be working in one of our most loved community facilities, Whakatāne Library and Exhibition Centre. You'll thrive on interacting with our communities, sharing your knowledge, and providing outstanding customer service. You'll assist and respond to counter and phone enquiries, support our reading community, share your knowledge of literature and promote the numerous activities offered.

As this is a casual role, the successful applicant will be called upon as and when required, subject to their availibility.

Ko wai koe | About you

Ideally, you'll have a recognised qualification in library or information studies however this isn't essential. You'll also be a team player with great communication skills. You'll be able to build rapport quickly, crack on with tasks, and work across a range of teams and with people and groups in our communities. Strong awareness of Tikanga and Te Reo Māori is also desirable.

You must be able to pass a Police Vetting Check.

Ngā whaipainga | Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

If you would like to discuss this opportunity further, phone Jo Hunt, Manager Lifelong Learning on 07 306 0509 or apply now via our careers site!