• Great work-life balance with flexibility
• Career coaching and development
• Life insurance

About the role:

As a member of the Water Services Delivery Team the Water Services Business Support Officer is responsible for assisting the Water Services Business Support Lead in the delivery of great customer service. Engaging with both customers and stakeholders to ensure appropriate information is provided and understood on the delivery of Water Services in Selwyn.

This full-time position is based at Council's headquarters in Rolleston. You will also be:

• Providing technical administration and general office services to support the daily activities of the Water Services Team.
• Organising new connections to Council's Water Services infrastructure to enable development and construction works.
• Providing support to the Water Services Business Support Lead and the wider team, including conducting vetting checks on all Water Services applications and invoicing applicants.
• Assist in the development and continuous maintenance of the customer knowledge database and related process mapping.
• Assist with the update of Waters Services customer communications, including website updates and customer portals.

About you:

You will be a collaborative team player who is comfortable contributing and working towards results in a group setting. An experienced administrator you will have several years' experience, ideally in a local government role. Detail orientated and process driven you can use your initiative and enjoy making improvements.

You will also have:

• At least 5 years' experience in a coordinator/administrator role within the construction industry
• Excellent customer service
• Experience with invoices and complex receipting
• Excellent verbal, written and interpersonal communication skills
• Ability to problem solve, show initiative and possesses sound decision-making skills

What we can offer:

• Wellbeing and volunteer leave
• Three days paid leave between Christmas and New Year
• Two weeks paid Partners Leave
• Sick leave from day one
• Continued KiwiSaver contributions during savings suspension
• Discounts with local and national businesses

About us:

Selwyn is one of the fastest-growing districts in New Zealand. We have a fantastic quality of life, great communities, and a thriving economy. Our Council works actively with residents to provide the services and facilities that help our communities to thrive and grow.

Our head office is based in Rolleston (only 25km from Christchurch), which offers an enviable family lifestyle, outstanding local facilities and an easy drive to the ski fields, rivers and hills that make up Canterbury's stunning landscape.

Our values are important to us and represent the way we work: · Be a good human · Be brave - Think differently · Better together- Make it happen for Selwyn.

We honour Te Tiriti o Waitangi and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.

If you'd like to play a part in making Selwyn the best place to live, work and play, join us today!