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Customer Service Officer - Casual

Selwyn District Council

About the role:

This is a casual role, which will cover annual and sick leave. The role is based at the Selwyn Aquatic Centre and will cover the days of the week including evening and weekend shift.

We are a vibrant team so a love for working collaboratively is a must, great communication skills and the ability to encourage others how to get the best out of our Aquatic Centre facilities.

  • Provide excellent frontline customer service.
  • Apply practical skills and knowledge to resolve customer enquiries.
  • Administrative duties, cash handling, bookings
  • Use your initiative and judgement to assist our customers.
  • Facility cleaning tasks as required.

About you:

You will be a highly motivated and customer focused person with the ability to adapt quickly and ensure policy and procedures are followed.

You will also have:

  • Previous Customer Service experience, however full training will be provided.
  • Flexibility, by working additional shifts if required, including afternoons and weekends.
  • Excellent people skills, able to relate to and connect with a wide range of backgrounds, ages, and cultures. A genuine enjoyment in communicating with people.
  • A high degree of self-motivation and initiative - highly motivated, calm, reliable and flexible.
  • Be willing to muck in and complete cleaning tasks as required.

What we can offer:

  • Great work-life balance
  • Career coaching and development
  • Wellbeing leave
  • Discounts with local and National businesses
  • Free parking

Our values are important to us and represent the way we work: · Be a good human · Be brave - Think differently · Better together. Make it happen for Selwyn.

We honour Te Tiriti o Waitangi, and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.

We value the safety of our staff and community - this role requires a satisfactory safety check including police vetting and requires you to pass a drug and alcohol test.

If you'd like to play a part in making Selwyn the best place to live, work and play, join us today!

Applications close: 31 Jan 2025

Reference: 6712613
Location: Rolleston, Canterbury
Listed: 14 January 2025


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