• Mahi that makes a real difference in people's lives
• Great team support
• Awesome company culture!

Welcome aboard! Nau mai, haere mai, whakatau mai
Our mission is clear: we're dedicated to supporting the construction sector by nurturing talent and fostering real growth. If you're passionate about making a difference in people's careers, we want you on our team.

Ko wai koe | E uiga ia te oe | About you

• Experience in office administration and customer service.
• A people person who builds strong relationships and enjoys being part of a team.
• A proactive problem solver who enjoys troubleshooting.
• An excellent communicator, both in writing and verbally.
• Able to prioritise and deliver accurate outcomes.
• IT savvy and comfortable learning new technology.
• Experience responding to financial queries would be a bonus.

Mō tēnei tūranga mahi | Tulaga o le galuega | About the role
As a Customer Support Administrator (CSA), you will be a key part of the team that provides regular and high-level customer service to our internal and external customers, including administration support, accurate and timely response to phone and email inquiries, and IT support on the myBCITO system.

Mō mātou | O le matou 'au'aunaga | About us
We are passionate about building the people who build New Zealand and helping apprentices become valuable contributors to New Zealand's building and construction industry. We are committed to Te Tiriti o Waitangi and delivering services that meet the needs of Māori learners and their whānau, Pasifika, and wāhine. We recognise the need for a culturally competent and confident workforce to deliver effectively on this commitment.

We embrace diversity and support the well-being and safety of our people, and we will provide all the tools you need to succeed.

Are you keen to be part of an organisation that helps build the people who build New Zealand?
If your answer is yes, we invite you to apply now and become part of our whānau!