• Join a dynamic organisation where our people and our place are at the heart of everything we do.  
• Collaborative team culture, supportive leadership and a range of well-being initiatives on offer.          
• Full-time role based in Mangawhai with WFH options.

About the Role

As our next Bylaw Compliance Technical Support Officer, you'll play a vital role in keeping things running smoothly. You'll be at the heart of bylaw compliance, providing technical support that helps ensure our community stays informed and compliant. Working alongside our Compliance Officers, you'll tackle complaints and non-compliance issues, manage detailed records, and share your expertise to help customers navigate the rules and regulations that affect them.

What you'll be doing

• Providing technical guidance: Communicate bylaws, legislation, and policies to customers, ensuring compliance.
• Managing compliance issues: Handle complaints, assess evidence, and take appropriate action, including issuing infringement notices.
• Maintaining records: Update and manage compliance databases for accurate reporting.
• Assisting with inspections and reporting: Prepare files for scheduled inspections and contribute to regular reporting.
• Supporting service delivery & financials: Assist with administrative tasks, ensure timely customer correspondence, and help manage budgets, purchase orders, and invoicing.

You'll also have the chance to broaden your skills by supporting other Technical Support Officers across different areas, ensuring continuity of service and enhancing your own expertise in alcohol licensing, environmental health, and drainage wastewater bylaws.

What we're looking for

The ideal candidate will have:

• Strong customer service experience, with a focus on clear and effective communication.
• A minimum of two years' experience in Local Government administration (or similar administrative roles).
• Excellent attention to detail and organisational skills.
• A proactive approach to managing compliance and resolving issues.
• Bonus: Familiarity with key legislation such as the Resource Management Act 1991, Local Government Acts, and the Kaipara District Plan.

For more information, contact Kevin Whitehead, P&C Talent Acquisition Partner, at careers@kaipara.govt.nz.

What's on offer

At the Kaipara District Council, we are committed to supporting the growth and development of our employees. You will have access to ongoing training and development opportunities, flexible work arrangements, and a range of employee wellbeing initiatives.

We also offer:

• 1 paid day off per year to volunteer in the Kaipara community 
• Staff healthcare, banking and retail discounts 
• A culture of health and wellbeing with free EAP services and regular staff wellness initiatives 
• 5 weeks Annual Leave after 5 years' service

About Kaipara District Council (KDC)

At Kaipara District Council, we're more than just a workplace - we're a passionate team committed to creating a vibrant, inclusive, and healthy community where people love to live, work, and play. We're guided by the values of mahi tahi (teamwork), mana (integrity), pono (trust), whakaute (respect), and mahia te mahi (make it happen), which shape everything we do. These values inspire us to foster an environment where people and communities thrive. If you're ready to make a real difference and be part of something special, we'd love to hear from you!

How to apply

If you're keen to join a supportive team in an interesting and rewarding role, use the link below to be directed to our Careers Website and apply now!       

Please note that the preferred candidates will be required to undergo pre-employment checks, including criminal history and police vetting checks.