Do you have a passion for working with the community?

If so, we want you to join our team as a Customer Experience Officer at the Tapanui Community Library

About the Role

As a Customer Experience Officer, you will ensure that every visitor's journey is engaging and positive. Your responsibilities will include:

• Delivering library programs and services.
• Providing digital assistance to customers.
• Promoting the Clutha District to visitors.
• Helping customers access council and other services.

You'll work 14 hours per week, primarily at the Tapanui Community Library, with occasional shifts at other community libraries or the Balclutha isite needed.

About You:

• A high level of digital proficiency across a wide range of applications and technologies
• Excellent communication skills - both oral and written
• An ability and confidence to relate well to people of all ages, backgrounds and ethnicities; and a passion for making positive difference for people
• Self-motivated with high levels of adaptability and time management skills
• A full, clean, current NZ car driver's licence

About Us:

At Clutha District Council, we are committed to empowering our community to thrive while preserving our spaces for future generations. We believe in creating a workplace where everyone feels valued, supported, and confident in their roles.

About the Clutha District:

The Clutha District, spanning over 6,700 square kilometers in the lower South Island, offers breathtaking scenery from coast to mountains. Enjoy a relaxed lifestyle, affordable housing, and a friendly community, fostering an ideal work-life balance. Conveniently located near Central Otago and Dunedin, with its international airport and university, and bordered by the stunning Catlins, renowned for its waterfalls, wildlife, rainforest, and surf-worthy beaches.

Why Join Us?

• Opportunity to make a meaningful impact in your community.
• Supportive and inclusive work environment.
• Great work-life balance.
• Ongoing professional development and training opportunities.

If you have great digital skills and love working with people of all ages, we'd love to hear from you!

We will be assessing applications as they are received, so apply now