Service Controller
Keith Andrews Trucks Ltd
Service Controller - Take Your Career to the Next Level with Keith Andrews Trucks!
Shift Your Career into High Gear!
Are you a skilled automotive professional with a passion for trucks and top-tier customer service? Keith Andrews Trucks, New Zealand's largest commercial vehicle dealer, is on the lookout for a standout Service Controller to join our Wellington team!
Why Keith Andrews?
Specialist Training - Get hands-on experience with Fuso, Mercedes-Benz, and Freightliner brands.
Career Growth - A clear path for professional development.
Perks - Company vehicle included!
From humble beginnings in Whangarei over 30 years ago, we've grown to include dealerships in Hamilton, Auckland, Palmerston North, Napier, Wellington, Timaru, Dunedin, and Christchurch. Join our team of 350+ dedicated professionals who are passionate about delivering top-notch service.
Your Role as a Service Controller
As the welcoming face of our Porirua Branch, you'll be responsible for:
Overseeing the Service team and ensuring smooth workshop operations.
Supporting vehicle maintenance, repair, and servicing.
Leading technicians and managing workload distribution.
Keeping customers updated on job progress.
Understanding customer needs and effectively communicating with Diesel Technicians.
Coordinating with the Parts Department and handling warranty documentation.
Prioritizing daily tasks for workshop efficiency.
Driving the workshop to meet monthly revenue and budget targets.
What You Bring to the Team
Solid mechanical knowledge and experience in automotive franchise service.
Exceptional communication skills for delivering outstanding customer service.
Strong multitasking ability to manage multiple deadlines effectively.
Proficiency in job logging, monitoring, and invoicing using computer systems.
A problem-solving mindset with the ability to troubleshoot under pressure.
A team-player attitude, thriving in a collaborative environment.
Qualifications
A technical qualification in the Automotive Industry.
A clean current driver's licence (Class 2 or willingness to progress to Class 5 with our support).
What's in It for You?
We believe in rewarding excellence, and in return for your skills and dedication, you'll receive:
A competitive salary.
A fun and supportive work environment with a family feel.
Ongoing training to keep your skills sharp.
Clear career progression opportunities.
A chance to be part of a key player in New Zealand's transport industry - taking your career further than you imagined!
Apply Now!
If you're ready to accelerate your career with a rapidly growing company backed by a strong leadership team, let's talk! Contact Tanjot Kalkat at tanjot.kalkat@keithandrews.co.nz for a confidential discussion.
Join our winning team and drive your career forward with Keith Andrews Trucks. Apply today!
Applications close: 28 Mar 2025