Are you ready to be a part of something exceptional? Invercargill City Council invites you to become a driving force in our future-focused team. With a vibrant atmosphere and an unwavering commitment to our values—positivity, respect, responsibility, and above and beyond—we're passionate about creating a team full of outstanding individuals who are as passionate about shaping the future as we are.

Our friendly Environmental Services team are seeking a Compliance Officer - Parking for a permanent full-time role.

Key responsibilities for this role include:

• Provide parking enforcement and related services in an efficient and co-operative manner that actively assists persons who must comply with statutes and bylaws.
• Initiate and/or contribute to educational programmes or information resources, aimed at educating and informing the community, and promoting initiatives.
• Maintain knowledge on legislation and keep up-to-date with relevant Acts, Statutes, Bylaws, Regulations and Policies so that these may be applied correctly.
• Ensure all complaints and other Requests for Service (RFS) are responded to in an appropriate manner and actioned according to relevant statutory and policy requirements, agreed programmes, and Council guidelines/advice

This is a permanent full-time role, but could be a part-time role for the right applicant. You will at times be required to work a rostered Saturday shift (10 am-3 pm) to meet the needs of the city.

What you will bring:

• Secondary education to NZQA Level 3 or equivalent
• Minimum of 2 years' experience in a customer service role
• Well developed, effective verbal and written communication skills
• Adaptable, flexible and able to deal with difficult customers, situations and conflict
• An organised and methodical approach to note taking and record keeping
• Familiar with basic office systems including Microsoft Office
• A good level of fitness

What we offer:

• Career progression and training/development opportunities
• Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc
• Kiwisaver and Superannuation Schemes
• Access to sick leave from day one of employment
• Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist

Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces, like award-winning Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There's outstanding nature reserves, Ōreti Beach & the Waihōpai River to explore plus our lively restaurants complimented by a thriving entertainment and arts scene are hard to beat! The sensible gridded layout featuring wide streets ensures a convenient 10-minute drive to work. Who wouldn't want to call this place home!

For more information please see the full position description or contact the Invercargill City Council on (03) 211 1777. Please don't apply directly via SEEK as we won't receive your application. Apply online at Careers | Invercargill City Council (icc.govt.nz)

Applications close 21 March 2025. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time.

Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.