• 18-month Fixed Term Contract
• Make a real impact in a transformational programme
• Enjoy 5 weeks annual leave and a hybrid working environment

Ready to make a real impact in a transformational programme? Join us at Whakatāne District Council as a Business Analyst supporting the successful delivery of our new ERP system! This is an eighteen-month, fixed term position.

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us? In return, you'll get access to a range of staff benefits including flexible working arrangements, an extra week's annual leave and free or discounted access to our community facilities. You'll never be more than half an hour away from rivers, lakes, forests, beaches and great walks - most are just on your doorstep. We love this place, and you will too.

The system we use to manage our core business processes has reached end-of-life and needs to be replaced. We've identified the new system solution (an enterprise resource planning or ‘ERP' system) and have planned our approach to implementing it. It will be a large and complex programme of work as it will impact our people, processes and ways of working. This is an exciting opportunity to join a fantastic team leading transformational change across the organisation.

Mō tēnei tūranga mahi | About this role

We're on the lookout for a proactive and skilled Business Analyst to drive the implementation of a new ERP solution. Reporting to the Lead Business Analyst, you will work closely with business owners, software vendors, and cross-functional teams to capture requirements, support solution design, and ensure the system meets the needs of our organisation. This is an exciting opportunity to contribute to meaningful change while building strong stakeholder relationships and supporting a smooth transition for our teams.

Key Responsibilities:

• Translate business needs into clear, complete, and aligned functional specifications.

• Collaborate with developers and solution architects on ERP configuration and design.
• Support data migration activities.
• Coordinate user acceptance testing (UAT) and system integration testing (SIT).
• Support business validation post-implementation and drive continuous improvement initiatives.
• Coordinate and participate in solution configuration design workshops facilitated by the vendor/supplier
• Build trusted relationships across the organisation and support change management efforts.

Ko wai koe | About you

You're a confident and collaborative Business Analyst who thrives in dynamic environments. You bring:

• A degree or diploma in business administration, computer science, finance, or information systems.
• 3-5 years' BA experience on large-scale digital projects
• Local government or public sector experience is preferred.
• Strong skills in business and technical requirements analysis, modelling, and methodology development.
• Familiarity with ERP systems, SQL, and PROMAPP.
• Great relationship-building skills, a proactive mindset, and a focus on accuracy and continuous improvement.
• Knowledge of project management methodologies such as PRINCE2 or Agile is a plus.
• A strong customer service mindset and experience working collaboratively in a team environment.

Ngā whaipainga |Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

Me pēhea te tono mai | How to apply

We are keen to welcome the successful candidate to our team ASAP so will be watching applications as they come in and hiring as soon as we find the right candidate. So don't delay in submitting your CV and cover letter explaining your experience and what you'll bring to this role.

For any further information, please phone 07 306 0500 to speak with Renee Twomey (Lead Business Analyst - ERP Programme).