Senior Sales Consultant, Retirement Village Living
The Selwyn Foundation
About Us
Selwyn Village in Point Chevalier is one of New Zealand's largest, progressive and most respected retirement communities. With a legacy dating back to 1954, we're proud to offer a modern, welcoming environment for older adults, while staying true to our compassionate, person-centred values.
As we continue to grow and evolve, we are looking for a Senior Sales Consultant with relevant retirement village sector sales experience to join our dedicated team and lead our Sales function. This is a rewarding role for someone who truly understands the decision-making process and sensitivities of older people and their families.
About the Role
This role is responsible for managing the full sales and relationship process for Selwyn Village's sought-after retirement apartments and villas. You will guide prospective residents and their families through one of life's most significant transitions with empathy, professionalism, and clarity.
We currently have over 300 apartments across eight buildings, and a number of villas with further developments planned. We also have a smaller site, located in Birkenhead with 12 villas
Your key responsibilities include:
- Managing enquiries, tours, follow-ups and sales documentation
- Guiding potential residents and families with empathy and professionalism
- Ensuring full compliance with the Retirement Villages Act and Code of Practice
- Maintaining and nurturing a database of prospects
- Coordinating and attending promotional events and weekend tours
About You
You will be an experienced sales professional from within the retirement living sector. You understand the unique customer journey involved in retirement living decisions and bring both heart and commercial acumen to your work.
Key requirements:
- Ideally, 3-5 years of sales experience within the retirement living sector
- A track record of high-value, trust-based selling
- A deep understanding of the retirement living environment
- Familiarity with the Retirement Villages Act and retirement living best practices
- Experience developing and executing sales strategies
- Highly organised with excellent communication and documentation skills
- Tech-savvy and comfortable using CRM systems
- Able to work autonomously, as well as part of a small, supportive team
- Available for occasional weekend work, with flexibility during the week
Why Selwyn?
This is more than just a sales role—it's an opportunity to positively impact people's lives. You'll be joining a respected, not-for-profit organisation with a strong community focus and a warm, inclusive culture. We offer a competitive remuneration package, a central Auckland location, and the satisfaction of knowing your work truly matters. We offer a competitive remuneration package including a base + commission.