Are you a Customer Service superstar? Do you enjoy helping people?

The Manawatū District Council is looking for an enthusiastic and motivated person to help the Customer Services team provide a high quality, friendly service to all our customers.

You will enjoy interacting with customers over the phone or at reception and have strong computer skills with a high attention to detail.

This role offers a variety of tasks, and we are looking for someone who can multi-task, remain calm in difficult situations and who is a great team player.

To be successful in this role you will need:

• A commitment to providing great customer service
• Excellent listening and communication skills
• Ability to work collaboratively
• A desire to help others and contribute to the success of a larger team
• Competent computer skills including Microsoft Word and Excel
• An understanding/ interest in Local Government and the services we provide to our community

What we'll offer

• An opportunity to continue to shape the Customer Service team for continual improvement in the services provided to our Community
• A synergetic and supportive team working environment

This position involves working 8 hours every Friday, from 8:00am to 5:00pm, with additional opportunities to provide cover during staff leave periods.

The hourly rate range for this role is $27- $37 (Midpoint is $32). We also offer a range of staff benefits, including 5 weeks annual leave for all staff.

How to apply

Sound like you? Please click the ‘apply' button below. For a confidential discussion about the role, contact Linda Griffith, our Customer Services Manager on email linda.griffith@mdc.govt.nz