• Be part of a team that champions creativity and lifelong learning
• Make a real difference in your community every day
• Enjoy a varied role with opportunities to grow and develop

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us? In return, you'll get access to a range of staff benefits including flexible working arrangements, an extra week's annual leave and free or discounted access to our community facilities. You'll never be more than half an hour away from rivers, lakes, forests, beaches and great walks - most are just on your doorstep. We love this place, and you will too.

Mō tēnei tūranga mahi | About this role

Join our vibrant Library team and help create a welcoming space where everyone feels empowered to learn, connect, and explore. In this role, you'll provide exceptional customer service, support access to library and exhibition resources, and assist with programmes and events that foster creativity and community engagement. Every day is an opportunity to make a positive impact by helping people discover new ideas, skills, and experiences.

This is a casual role based at Whakatāne Library, supporting the team as needed during opening hours (Monday to Saturday).

Ko wai koe | About you

You're passionate about people and thrive in a role that combines customer service with creativity. You'll bring:

• Strong communication and interpersonal skills to engage with diverse community members.
• Confidence with technology and a willingness to learn new systems.
• A proactive, team-focused attitude and the ability to adapt in a dynamic environment.

Experience in libraries, arts, or community services is an advantage, but what matters most is your enthusiasm for helping others and creating memorable experiences.

Ngā whaipainga |Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

Me pēhea te tono mai | How to apply

If you're ready to inspire, connect, and contribute to a thriving community, we'd love to hear from you! Apply online by submitting your CV and a cover letter telling us why this role excites you.

If you would like to discuss this opportunity further, please phone 022 264 7272 to speak with Bonnie Mager, Manager Library Experience.