Libraries and tech go together like Batman and Robin, movies and popcorn, Barbie and Ken, chips and dip. If you love Libraries and know your way around Tech, this entry level opportunity could be your perfect fit.

We are looking for a tech-savvy and enthusiastic individual to join our team as a Digital Delivery Support Assistant. In this role, you will be providing support to library staff and customers in using various technology equipment through programmes offered by the library. This role includes rostered daily shifts on our Customer Services floors helping with library enquiries, and participation in programme delivery.

This position is permanent full-time at 40 hours per week to be worked over a 5 week roster which includes some weekend work.

Key responsibilities for this role include:

• Assist library staff and customers in using technology equipment in programmes and one on one learning this can include setting up Skinny Jump wireless internet, classes using robots, iPads, laser cutting, or 3D printing or setting up meeting rooms for bookings
• Stay up-to-date with social media platforms and assist in managing the library's online presence
• Research and recommend new tech innovations to enhance library services
• Collect and report data on technology usage and programme effectiveness
• Provide excellent customer service to library customers on rostered frontline shifts

What you will bring:

• NCEA level 3 or equivalent passes in English, Mathematics and Computing
• Customer-centric mindset with strong communication and interpersonal skills
• Technologically savvy, with a willingness to adapt to new tools and platforms
• Sound understanding of creative content design and delivery and understanding of digital user habits
• Strong problem-solving skills and ability to troubleshoot technical issues

What we offer:

• Career progression and training/development opportunities
• Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, half price eye exams, discounted gym memberships
• Kiwisaver and Superannuation Schemes
• Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist

Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces like Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There's outstanding nature reserves, Ōreti Beach, the Waihōpai River, a lively restaurant scene and a sensible gridded layout with wide streets and a 10-minute drive to work.

The Invercargill City Council is committed to the wellbeing and protection of children, the elderly and vulnerable adults. As a component of this role involves interaction with one or more of the above groups, as part of the assessment of candidates, we will require Police Vetting as per the Children's Act 2014 and a Pre-employment Alcohol and Drug Screening test to ensure we are providing a safe environment for our customers and members of the public.

To learn more, view the full position description or contact Invercargill City Council at (03) 211 1777. Please note: applications submitted via SEEK will not be received. Apply online at Jobs - Invercargill City Council.

Applications close 19 June 2026. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time.

Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.