About Us

The Whangārei Central Library provides a full range of library services and activities for all ages, in the heart of our CBD. With branches at Kamo, Onerahi, Tikipunga, plus a mobile library. Hosting over 200,000 items, ranging from books to movies, magazines, and newspapers as well as eBooks and online resources; our libraries offer community-based services our district can be truly proud of!

Just last year our Central Library welcomed 373,138 visitors through its doors and hosted 211 events! You can see why it is often described as a bustling, lively, and vibrant community hub, offering an integral space to gain knowledge, sanctuary, and connection in our community.

About the Role

Do you love connecting people with great digital content? Are you excited by technology, online resources, and helping communities discover information in new ways?

In this role, you'll be responsible for developing and managing our digital collections, supporting staff and customers, and ensuring our community can easily access the resources they need. You'll be someone who enjoys both technology and people. You're naturally curious, organised, and customer-focused, and you're excited by the opportunities digital services create for library users.

This is a varied role that combines digital resource management alongside frontline library service. You'll take the lead in developing and maintaining our digital collections, working with suppliers, analysing collection performance, promoting online resources, and helping customers discover and access our digital offerings.

You'll also spend time supporting customers in our libraries and sharing your knowledge with colleagues across the team.

Key responsibilities will include:

• Selecting and managing eBooks, eAudiobooks, databases, and other digital resources
• Monitoring usage and analysing data to ensure collections meet community needs
• Working with vendors on licensing, renewals, and troubleshooting access issues
• Promoting digital resources through the library website and social media
• Supporting customers with technology and online services
• Training and mentoring staff on digital tools and resources
• Contributing to library service delivery, including participation in the weekend roster.

Ideally, you'll bring:

• A qualification in Library and Information Studies (or equivalent)
• At least two years' experience in library or information services
• Experience with collection development and management
• An understanding of current and emerging digital resource trends
• Strong communication and relationship-building skills
• Good judgement, attention to detail, and problem-solving ability
• A current driver's licence.

Why join us?

As well as living in an amazing part of the world, we tick a lot of boxes when it comes to looking after our people. You'll be joining a supportive and collaborative team that values innovation, continuous learning, and excellent customer service. Guided by our organisational tikanga of Whanaungatanga, Manaakitanga, Kotahitanga, and Atawhaitanga, we work together to create positive experiences for our community and each other.

Our permanent employees enjoy continuous learning and development opportunities, flexibility when required, health insurance, life insurance and paid professional memberships. With a stunning natural environment, great schools, and short commutes, working with us here at Whāngarei District Council will be the positive change you have been looking for!

Ready to apply?

If you are ready to embark on this exciting journey with us, please send through your C.V and a compelling cover letter outlining why you're a great fit for this role! We understand not all applicants will meet all our preferred criteria. Don't be discouraged, rather please highlight any transferrable skills and life experience you can confidently offer in equal contribution.

If you have any questions, please feel free to contact the People and Capability team on 0800 932 463.