About the role

In this part-time role (0.6 FTE), you'll support the successful delivery of marketing promotions and ticketing services that connect our communities with the events and experiences that make Whangārei a great place to live, work and visit.

Working closely with the Events Marketing Lead, you'll play a crucial role in coordinating ticketing operations, supporting promotional campaigns, maintaining event information across digital channels, and helping deliver a seamless customer experience across Council venues, events and festivals.

Key responsibilities include:

• Coordinating ticketing operations, event setup, sales monitoring and attendance reporting.
• Managing Forum North ticket kiosk operations, including rostering casual ticketing staff.
• Supporting event organisers and customers with ticketing enquiries and seating requirements.
• Coordinating the distribution of promotional materials, marketing collateral and electronic direct marketing campaigns.
• Scheduling and publishing event and venue content across websites, social media channels and digital platforms under the guidance of the Events Marketing Lead.
• Assisting with reporting, invoicing and administrative activities across the marketing and ticketing function.
• Contributing to a positive, collaborative team culture aligned with Council's tikanga, mission and values.

About you

We're looking for a highly organised and customer-focused team player who enjoys supporting successful events and delivering great customer experiences. You'll bring a proactive, solutions-focused attitude, strong attention to detail, and a collaborative approach to achieving shared team goals.

To be well set up for success in this role - ideally, you'll bring:

• NCEA Level 3 qualification or equivalent.
• At least two years' experience in an administrative, customer service, events or junior marketing role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience using social media platforms, websites or other digital channels.
• High attention to detail and accuracy.
• Confidence working with databases, ticketing systems and reporting tools.

Why join us?

As well as living and working in one of New Zealand's most beautiful regions, you'll be joining an organisation that is deeply committed to achieving our vision of an inclusive, resilient and sustainable district.

Here's what we believe makes us stand out:

• Values-Led Culture: Join a committed team of professionals guided by our organisational tikanga of Whanaungatanga, Manaakitanga, Kotahitanga, and Atawhaitanga.
• Security: Enjoy additional peace of mind with access to subsidised health and life insurance premiums.
• Flexibility: We are committed to supporting work-life balance and providing flexibility when it is needed most.
• Lifestyle: Make the most of everything Northland has to offer with additional leave entitlements.

Ready to Apply?

If you have any questions, please feel free to contact the People and Capability team on 0800 932 463.